Privacy Policy

Personal data

We treat personal data carefully and as described below:

Collection, recording and use

When you access our website www.bijouladir.com, information of a general nature is automatically recorded. This information is captured in the server log file and includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar details. This is done for the following reasons:

ensuring a trouble-free connection to the website;
ensuring smooth use of our website and the online booking;
evaluating system security and stability; and
further administrative purposes.

Personal data

Your personal data is not used to draw conclusions about you as a person. Information of this kind is used only to process your online or direct booking, and is evaluated statistically to optimise our web presence and the underlying technology.

Further use by third parties

Your personal data such as name, address, email and the like are not passed on to third parties. Exceptions are the data necessary for the provision of third-party services (for example issuing the guest card, management of bookings and messages, etc.), for the cashless processing of payments via credit cards and bank transactions, and the sending of current information and offers via our newsletter.

Retention periods

Data is deleted as soon as it is no longer required for the purpose of collection and for processing the reservation and payment, with the exception of data that is processed for your booking and payment through the online booking portal with our system partners and which is subject to a statutory retention period of 10 years.

Use of Google services

Our website uses various Google Analytics services as described below, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”).

Google Analytics

We use “Google” Analytics to evaluate user behaviour on our website. “Google” uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymisation on these pages, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website and internet use. The purpose of the data processing lies in evaluating the use of the website and in compiling reports on activities on the website. In addition to the purposes explained above, the information you provide is used in accordance with the applicable Google privacy policy. Google may publish aggregated statistics about user activities, or pass these statistics on to our users and partners, such as publishers, advertisers or affiliated websites.

Google AdWords

Our website also uses “Google” conversion tracking. If you reached our website via an advertisement served by Google, Google AdWords sets a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advertisement served by Google. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were directed to a page tagged with a conversion-tracking tag. However, they do not receive any information with which users can be personally identified.

Google Maps

On our website we use the “Google” Maps service. This allows us to display interactive maps directly on the website and lets you use the map functionality conveniently. You can find more information about data processing by Google in the Google privacy policy. There, in the data protection centre, you can also change your personal privacy settings.

Our system partners

Our website and the online booking portal on the website are hosted by Pixonic, Vogelsangweg 6, 4410 Liestal, Switzerland, www.pixonic.ch. All bookings via our website and direct bookings (by email and phone) are stored and managed by Smoobu GmbH, Falckensteinstrasse 48, 10997 Berlin, Germany, www.smoobu.com. All booking data and reservations from the various online booking platforms (e.g. Booking, E-Domizil, Graubünden, Smoobu, etc.) are centrally stored and managed by the reservation platform TouristDataShop AG, Rue de Midi 3, CH-1860 Aigle, Switzerland, www.tomas.ch. Data relevant to the Surselva guest card (4tix) is recorded in the 4tix system and transmitted to TMC-Enluf, Werkstrasse 10, 9444 Diepoldsau, Switzerland, www.tmc-enluf.com. The respective privacy policies of the system partners apply.

Protection of your data

To protect the security of your data during transmission, we use state-of-the-art encryption procedures over HTTPS. All your personal data that is transmitted by email, or captured on our online booking portal and transmitted to our system partners, is treated confidentially and stored in accordance with the applicable security standards of the system partners.

Rights to your data

If you hold an account on this website or book through our booking platform, you can request an export of your personal data from us, including all data you have provided to us. You can also request the deletion of all personal data that we have stored about you. This does not cover data that we must retain for administrative, legal or security-related reasons.

Contact details

For privacy-related matters, please contact:

Bijou Ladir Holiday Apartment Barbara Wolf Via Runsch 130 7155 Ladir, Switzerland Email: vermietung@bijouladir.com

Changes and amendments to the privacy policy

We may amend this privacy policy at any time without prior notice. The version currently published on our website applies.

Issued July 2020

This English version is a translation for convenience. In the event of any discrepancy between this translation and the German original, the German version prevails.